Biwako Hotel | Official Website

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Flower Shop

Chikiriya Garden (1F)

How about sending a floral gift to that special someone for an anniversary or to show your gratitude? We recommend a dinnertime surprise or even a memorable souvenir in the guest room according to your desired date and time. Tell us about the recipient, preferences, purpose, and more so that we can make the perfect gift according to your wishes.
*Bouquets are available from one flower, and arrangements are available from ¥3,000.
*Tax is not included in the prices shown.





We have an outdoor pool in the shape of Lake Biwa with a maximum length of 26 meters and width of 20 meters. Because it is divided into shallow (0.6 m) and deep (1.2 m) areas, you may swim safely with small children.
At the poolside, enjoy a luxurious resort feel while looking out at Lake Biwa.
*Open in the summer only *Additional fees apply

Rooftop Terrace


We invite you to experience relaxation and harmony with the blessings of the natural environment. Enjoy the superb location where the magnificent Lake Biwa and mountains of Hiei and Hira expand before your eyes.



[Guidelines for Use]
・Only hotel guests are admitted.
・We may limit entry to the observation platform or change our hours due to weather conditions or facility maintenance.
・Eating, drinking, smoking, dangerous or troublesome behavior, and bringing in dangerous objects are prohibited.
*Closed during the fireworks display, events, building maintenance, etc.



We have items unique to the Biwako Hotel Shop themed around Shiga Prefecture’s local products and foods of the natural countryside. Tanada rice served at restaurants and the hotel’s original sake are popular, and on Sundays, you can see a demonstration of an Otsu specialty, Mii-dera Temple Chikara Mochi (power rice cake) and purchase freshly made kinako (soybean flour) flavored rice cake.

8:00-20:00 (Open year round)

Internet Connection

If you bring a built-in wireless LAN computer, tablet device, smartphone, etc., you can use our free Wi-Fi service in the guest room, lobby (2F/3F), Italian Dining Bel Lago, and banquet halls. High quality LAN cables are also available at the banquet hall.
*Some fees may apply; Only wireless LAN is available in the Japanese banquet hall.
*The password will be provided at the front desk.

Luggage Delivery Service

Here is a special delivery service exclusively for Biwako Hotel guests. Your luggage is delivered from Biwako Hotel to the Kansai Tourist Information Center Kyoto (Kyoto Tower 3F). Drop off your luggage by 11 a.m. for a delivery between 1 p.m. and 8 p.m.

Front Desk

¥800 per item

Outfit Salon


We support a precious once-in-a-lifetime ceremony with a rich lineup of original dresses, color dresses, and kimonos. We also have a large selection of outfits for men and reception guests.

10:00-18:00 *By reservation


Photo Studio


Have a professional photographer take photos for a special anniversary or family portraits.

Mutsugiri (17cm × 23cm)
· 1 pose, 2 copies ¥23,000
· 2 poses, 1 copy each ¥33,000
· 3 poses, 1 copy each ¥43,000
*¥5,000 per additional copy

Banquet Group Express Photo (15cm × 23cm)
· 20 copies or more ¥1,500 per copy
*Tax is not included in the prices shown.

10:00-18:00 *By reservation


Beauty Salon

Tsubouchi Beauty Salon (1F)

Stylists with a reputation for good sense and technique draw out the inner beauty of the bride and help to achieve ideal hair and makeup. A menu for visitors is also available by reservation.

· Shampoo ¥1,500
· Blow Dry ¥3,500
· Kimono Fitting ¥7,500
Esthetic Menu for Visitor ¥13,000 per visit (60 mins.)
*Tax is not included in the prices shown.

10:00-18:00 *By reservation